Overview

Relution actions for Android Enterprise devices

Description of all available actions for Android Enterprise devices and their functions.

1. Clear app data

  • Description: This action deletes all data associated with a specific app on the device.
  • How it works:
    • Administrators select the app whose data is to be deleted.
    • Relution sends a command to the device to delete the app data.
  • All stored data for the app is removed from the device.
  • Use case: Useful for removing sensitive company data or troubleshooting problems with an app.

2. Select Play Store app from the Relution Store

  • Description: This action allows you to select and install Play Store apps that have been previously stored in the Relution Store.
  • Functionality:
    • Administrators select an app from the Relution Store.
    • Relution installs the app from the Google Play Store on the device.
  • Use case: Helpful if apps need to be checked and approved in advance.

3. Enable Lost Mode

  • Description: Lost Mode is a special mode that is activated when a device is lost or stolen.
  • Functionality:
    • Administrators activate Lost Mode via Relution.
    • The device is locked, its location is tracked, and a message can be displayed on the lock screen.
  • Use case: Helps to find lost devices and protect sensitive data.

4. Install app from Google Play Store

  • Description: This action allows apps to be installed directly from the Google Play Store on managed Android Enterprise devices.
  • Functionality:
    • Administrators select the desired app from the Google Play Store.
    • Relution sends an installation command to the device.
  • The app is automatically installed in the background without the user having to intervene.
  • Use case: Useful for ensuring that all employees have the necessary company apps on their devices.

5. Locate device

  • Description: This action allows you to determine the location of the device.
  • Functionality:
    • Relution uses GPS, Wi-Fi or mobile data to determine the location of the device.
    • The location is displayed on a map in the Relution console.
  • Use case: Helpful for finding lost or stolen devices.

6. Lock device

  • Description: This action locks the device completely so that it can no longer be used.
  • Functionality:
    • Administrators lock the device via Relution.
    • The device is locked and can only be unlocked by entering a password or via the Relution console.
  • Use case: Used to prevent unauthorised access to sensitive data.

7. Reboot device

  • Description: This action restarts the device remotely.
  • Functionality:
    • Administrators initiate the restart via Relution.
    • The device is restarted.
  • Use case: Can be used to fix minor software issues.

8. Update device information

  • Description: This action updates the device information in the Relution console.
  • Functionality:
    • Relution requests the current device information (e.g. model, serial number, operating system version).
    • The information is updated in the Relution console.
  • Use case: Helpful for getting an up-to-date overview of all managed devices.

9. Remove app

  • Description: This action allows installed apps to be removed from managed devices.
  • How it works:
    • Administrators select the app to be removed.
    • Relution sends an uninstall command to the device.
  • The app is automatically removed from the device.
  • Use case: Helpful for removing apps that are no longer needed or pose a security risk.

10. Reset lock passcode

  • Description: This action allows the device password to be reset.
  • Functionality:
    • Administrators reset the password via Relution.
    • The user must enter the new password to unlock the device.
  • Use case: Used when a user has forgotten their password or a new password must be set for security reasons.

11. Send file to device

  • Description: This action allows you to transfer files (e.g. PDFs, documents, images) to the managed devices.
  • How it works:
    • Administrators select the file to be sent.
    • Relution securely transfers the file to a directory on the device.
  • The file can be saved in a specific folder on the device.
  • Use case: Helpful for distributing important documents or configuration files to employees.

12. Send message

  • Description: This action allows messages to be sent directly to device users.
  • Functionality:
    • Administrators create a message in the Relution console.
    • The message is displayed on the user’s device.
  • Use case: Useful for communicating important information or instructions to employees.

13. Wipe device

  • Description: This action resets the device to factory settings and deletes all data.
  • How it works:
    • Administrators initiate the factory reset via Relution.
    • The device is restarted and reset to its original state.
  • Use case: Used when a device is lost, stolen or an employee leaves the company.