Customer HubOverview
Relution provides a selection of actions to directly control and direct Android Enterprise devices. An outstanding advantage is that these actions can be applied specifically to individual devices.
Available actions
Not every action is available for every enrollment type. Restrictions and minimum versions are noted in the description; actions without a note are available for managed devices, work profiles and devices with a personal profile.
| Action | Description |
|---|---|
| Install app from Google Play Store | Installs a selected app from Google Play Store on the device. Only available for devices enrolled as a managed device or as a work profile. |
| Install app from the Relution Store | Installs an app stored in the Relution Store on the device: Play Store apps as well as native apps (APK), provided that Relution has determined their signing certificates. Native apps can only be selected if exclusively fully managed devices are selected. Only available for fully managed devices, including those with a personal profile. Details: Manage APK apps → |
| Remove app | Uninstalls a selected app from the device. Only available for devices enrolled as a managed device or as a work profile. |
| Clear app data | Deletes all data associated with an app from the device. Available from Android 9. |
| Send file to device | Transfers a file (e.g. PDF, document, image) securely to the device. |
| Enterprise wipe | Removes the work profile and all associated policies; apps and data associated with the personal profile are preserved. Only available for devices with a personal profile enabled, from Android 8. |
| Remove eSIM | Removes an eSIM profile from the device using the ICCID. |
| Add eSIM | Adds an eSIM profile to the device using the provided activation code. |
| Wipe device | Resets the device to factory settings and deletes all data. Only available for devices enrolled as a managed device or with a personal profile. Note: Since Relution 5.34.0, it is also possible to remove only the management profile on devices with a work or personal profile (via the trash icon in the device details, or Delete in the device inventory). |
| Shutdown device | Shuts the device down completely. |
| Reboot device | Restarts the device. Only available for devices enrolled as a managed device. |
| Locate device | Determines the current location of the device. |
| Lock device | Only available for devices enrolled as a managed device or as a work profile. Locks the device with the current password. If no password is set, the device can be unlocked without a password. There is no unlock action; if the password is unknown, a new password can be set via Reset lock passcode (on devices enrolled as a work profile, this only affects the work profile password). |
| Refresh device info | Updates the device information in the Relution console. |
| Request device info | Requests the eSIM identifier (EID) of the device. The user must approve the disclosure on the device. Only available for devices enrolled as a work profile, from Android 13. |
| Enable lost mode | Activates Lost Mode when the device is lost or stolen: lock screen, location tracking and a message on the lock screen. Only available for devices enrolled as a managed device (from Android 11) or with a personal profile (from Android 13). |
| Disable lost mode | Unlocks the device and turns Lost Mode off again. Same availability as Enable lost mode. |
| Send message | Displays a text message on the device. |
| Reset lock passcode | Resets the device password on managed devices. On devices with a work profile or a personal profile, only the work profile password is reset; devices with a personal profile cannot be unlocked with the new password. |
| Select Play Store app from the Relution Store | Installs a Play Store app pre-approved in the Relution Store on the device. Only available for devices enrolled as a work profile. |