Zero Touch Enrollment

Introduction

Android Zero-Touch Enrollment is a service that enables organizations to deploy large numbers of Android devices automatically — without requiring additional manual configuration by administrators or end users.

Once a device is unboxed, powered on, and connected to the internet, it is automatically configured with predefined corporate policies, apps, and settings. This allows for fast, standardized, and secure provisioning of Android devices in enterprise environments.

Devices for Android Zero-Touch Enrollment (ZTE) cannot be added manually by end customers. Registration in the Zero-Touch portal must always be performed by an authorized reseller or OEM partner.

Android Zero-Touch Enrollment

The functionality of Android Zero-Touch Enrollment is comparable to Knox Mobile Enrollment (KME)

In the Zero-Touch portal, a configuration is created first and then assigned to the desired devices from the device list.

Devices for Android Zero-Touch Enrollment (ZTE) cannot be added manually by end customers. Adding devices to the Zero-Touch portal must always be handled by an authorized reseller or OEM.

Preparing Enrollment in Relution

  1. Navigate to Devices → Enrollments.
  2. Select Add.
  3. Configure:
    • Platform: Android Enterprise
    • Type:
      • Set up Managed Device
      • or Set up Managed Device with Work Profile
  4. Enable the Multiple Enrollment option.
  5. Select a sufficiently long validity period.
  6. Save the enrollment.

After saving:

  • Open the created enrollment.
  • Navigate to Enrollment Information → Via DPC Identifier.
  • Copy the provided Android Enterprise Zero-Touch custom JSON to the clipboard.

Creating a Zero-Touch Profile

  1. Sign in to the Zero-Touch Portal.
  2. Navigate to Configurations.
  3. Click the + symbol in the top section.
  4. Enter a name for the configuration.
  5. Under EMM DPC, select Android Device Policy. (If multiple entries are listed, any of them may be used.)
  6. Paste the previously copied JSON into the DPC extras field.
  7. Complete the remaining fields as required.
  8. Click ADD to finish.

Linking Devices and Configuration

  1. Navigate to Devices in the Zero-Touch portal.
  2. Assign the desired configuration to the respective devices.
  3. Power on the devices.

Scanning a QR code is not required. When powered on for the first time, Android devices automatically contact the Zero-Touch service, which forwards the enrollment request to Android Enterprise and subsequently to Relution.