Relution Signet Customer Hub

Factory Reset Protection

For Android Enterprise devices, Relution offers two settings related to factory reset in the restrictions of a policy. Both work independently of each other and can be combined:

  • The Enable Factory Reset Protection (FRP) toggle blocks factory reset via the Android settings on managed devices. A reset via the recovery menu remains possible.
  • Google accounts are stored in the Google account email for FRP field. After a reset, a prompt to log in with one of these accounts is displayed during the device setup process to make the device operational again. If no account is entered, FRP is not active.

Configure FRP

  1. In the Relution portal, the menu item Devices → Policies is opened and Add is clicked.
  2. An Android Enterprise policy is created and a name is assigned. Save is clicked.
  3. After clicking on Add, the Restrictions option is selected and the process continues with Add details.
  4. Optionally, the Enable Factory Reset Protection (FRP) toggle is activated to block factory reset via the Android settings. A reset via the recovery menu remains possible.
  5. Optionally, one or more Google accounts are entered in the Google account email for FRP field. After a reset, one of these accounts must sign in to unlock the device. If the field remains empty, FRP is not active.
  6. The configuration is saved and the current version of the policy is published.
  7. To apply the policy to Android Enterprise devices, the desired devices are added via the Devices with this policy tab. The selected settings are then automatically applied to the devices.