File transfer via USB

Problem and cause

The USB data/picture transfer function can no longer be selected. The corresponding menu item is missing on the Android device.

Google has no longer included the field in the API that controls USB access. Instead, the corresponding function is now deactivated as the new default value.

Solution

We have implemented this default value on the server side in Relution from version 5.22.4.

  1. an update to Relution min. 5.22.4 must be carried out. Please note the changelog here
    Changelog →

  2. finally, the policies must be reapplied to the affected devices. To do this, a filter can be applied to all Android devices under Devices > Inventory. Then all of them can be selected and the corresponding policies can be reapplied via the 3-dot menu.