Customer HubUser messages
Managed Android Enterprise devices can display a message on the lock screen. This makes it easier to identify the device or can be used for a contact option in case of loss. In addition, a short and a long support message can be configured, which are displayed as a pop-up in the system settings, for example, when a locked setting is accessed.
| Message | Display location | Trigger |
|---|---|---|
| Lock screen message | device’s lock screen | always visible |
| Short support message | pop-up in the system settings | access to a locked setting |
| Long support message | pop-up in the system settings | access to the device administrator setting |
All three messages support placeholders, which Relution replaces individually for each device, e.g. ${device.name}, ${device.serialnumber}, ${device.uuid} or user placeholders. The available placeholders are shown in the Available placeholders area below the form.
Lock Screen Message
This message is displayed on the device’s lock screen. Useful content includes:
- name of the company/organization
- device name, serial number or device ID (via placeholder)
- contact email or phone number
Short Support Message
This message is displayed as a pop-up within the device’s settings whenever access to a locked setting is attempted.
Long Support Message
This message is displayed as a pop-up within the device’s settings whenever access to the device administrator setting is attempted.