Customer HubAvailable actions
Overview of the actions available for managing iOS devices in Relution.
Relution offers a variety of actions that can be performed on iOS devices to optimize device management. These actions enable efficient device control, enhance security, and improve workflows. The actions can be applied to a single device or, via multiple selection in the device list, to several devices at once. They can also be triggered by event or on a schedule through device group membership: Device group actions →
The action dialog is opened under Devices → Inventory via Apply action, either for the devices selected in the list or in the detail view of a device. Only actions supported by all selected devices are offered.
The following actions can be performed on iOS devices
| Action | Description |
|---|---|
| Add Shortcut → | Adds a shortcut to a website. |
| Alert | Sounds an audible alert on the device, even in silent mode. Only available for supervised devices. Only takes effect on devices in Lost Mode. |
| Clear restrictions password | Clears the restrictions password and the restrictions. |
| Continue in device Setup Assistant | Informs the device that the pre-configuration is completed and it can proceed in the Setup Assistant. Only available for devices enrolled via Automated Device Enrollment (ADE, DEP in the portal). Only takes effect if the Await configuration option is enabled in the DEP Profile. |
| Delete local users | Removes local (cached) user accounts. With Force account deletion, the accounts are deleted even if data still needs to be synchronized with the cloud; without this option, such accounts are kept. Only takes effect on Shared iPads; only available for supervised devices. |
| Deploy an app from the Apple App Store → | Installs apps directly from the Apple App Store. |
| Deploy Relution store app → | Installs an app from the Relution App Store. |
| Disable lost mode | Ends Lost Mode on the device. Only available for supervised devices. |
| Enable lost mode → | Enables Lost Mode with lock screen and location. Only available for supervised devices. |
| Enable or disable Bluetooth | Enables or disables the Bluetooth function. Only available for supervised devices. |
| Enable or disable data roaming → | Enables or disables data roaming. |
| Enable or disable personal hotspot | Enables or disables the personal hotspot on the device. |
| eSIM Cellular Plan | Updates the eSIM cellular plan via the eSIM server address of the mobile carrier entered in the mandatory Server URL field. |
| Install Media → | Installs media on the device. |
| Install Update | Installs an OS update if available. Only available for supervised devices. The action is only offered if Relution has determined an available update for all selected devices. Available updates are determined again whenever the device information is refreshed, e.g. via Refresh device info. |
| Locate device | Fetches the current location of the device. Only available for supervised devices. Only takes effect on devices in Lost Mode. |
| Lock device | Locks the screen; the current passcode is required to unlock it. If no passcode is set, the device can be unlocked without one. Optionally, a Message and a Phone number are shown on the lock screen. |
| Log out the user | Forces the current user to log out. Only takes effect on Shared iPads. |
| Reboot device | Reboots the iOS device. Only available for supervised devices. |
| Refresh device info | Synchronises the device information with Relution. |
| Remove app | Uninstalls a selected app from the device. |
| Remove Media → | Removes deployed media (PDF, ePub). |
| Remove Shortcut → | Removes a shortcut from the device home screen. |
| Request mirroring | Enables wireless screen transmission to compatible display devices. |
| Reset lock passcode | Removes the device passcode. No new passcode is set; the device can then be unlocked without a passcode. |
| Return to Service → | The device is reset to factory settings and then automatically put back into operation without user intervention. Requires iOS 17 or later. An enabled Wi-Fi configuration from a published policy is selected in the action dialog; optionally, Keep existing data plan preserves the data plan. The action is only available if all selected devices belong to the same platform. |
| Send message | Displays a text message on the device. |
| Set default apps | Sets the default apps for calling, messaging and web browsing. Requires iOS 18.2 or later. |
| Shutdown device | Shuts down the iOS device. Only available for supervised devices. |
| Stop mirroring | Stops the current AirPlay transmission. Only available for supervised devices. |
| Update MDM profile | Updates the MDM profile on the device. |
| Wipe device | Deletes all data and resets the device. The action dialog additionally offers the Keep existing data plan and Disable Proximity Setup toggles. |
If at least one of the selected devices is not supervised, the action dialog hides all actions that are only available for supervised devices. The same applies to Continue in device Setup Assistant as soon as a selected device was not enrolled via Automated Device Enrollment. The Shared iPad and iOS version requirements, on the other hand, are only indicated on the respective action in the dialog. More information on supervised mode: Supervised Mode / Supervision →
For devices enrolled via User Enrollment, only the following actions are available: Refresh device info, Add Shortcut, Request mirroring, Update MDM profile, Lock device, Send message, Remove app, Deploy Relution store app, Deploy an app from the Apple App Store, Install Media and Remove Media. More information: User Enrollment →
Conditional Access is configured as a policy, not as an action: Conditional Access →