Customer HubAvailable actions
Relution provides a selection of actions to directly control and manage Macs. The actions can be applied to a single device or, via multiple selection in the device list, to several devices at once. They can also be triggered by event or on a schedule through device group membership: Device group actions →
The action dialog is opened under Devices → Inventory via Apply action, either for the devices selected in the list or in the detail view of a device. Only actions supported by all selected devices are offered.
Actions for macOS
| Action | Description |
|---|---|
| Request mirroring | Enables wireless screen mirroring via AirPlay. - Use case: Presentations on a large screen. |
| Stop mirroring | Stops the AirPlay transmission. Only available for supervised devices. - Use case: Stopping screen mirroring. |
| Remove app | Uninstalls an app. - Use case: Removing apps that are no longer needed. |
| Deploy an app from the Apple App Store | Installs apps from the App Store. - Use case: Distribution of standard apps. |
| Enable Remote Desktop | Activates the Remote Management setting to allow others to access this computer using Apple Remote Desktop. macOS 10.14.4 or later. - Use case: Remote maintenance. |
| Disable Remote Desktop | Disables the Remote Management setting. macOS 10.14.4 or later. - Use case: Ending remote maintenance. |
| Enable or disable Bluetooth | Turns Bluetooth on the device on or off. macOS 10.13.4 or later. - Use case: Control for security reasons. |
| Wipe device | Resets the device to factory defaults and deletes all data. A 6-digit numeric PIN must be set when triggering the action. - Use case: Preparation for handing the device on. |
| Shutdown device | Shuts down the device. Only available for supervised devices, macOS 10.13 or later. - Use case: Shutting down devices centrally, e.g. at the end of the school or working day. |
| Reboot device | Restarts the device. macOS 10.13 or later. With the option Notify user to reboot the device (no forced reboot), the user is only prompted to restart (macOS 11 or later). - Use case: Troubleshooting software problems. |
| Lock device | Restarts the device and fully locks it for any use or login. The 6-digit PIN set when triggering the action is required to unlock it. On Macs with Apple silicon running a macOS version before 11.5, the action deactivates the Mac; reactivating it requires a network connection and authentication by a local administrator with Secure Token enabled. - Use case: Protection of sensitive data. |
| Refresh device info | Refreshes all available information about the device listed under Details. - Use case: Up-to-date information in Relution. |
| Continue in device Setup Assistant | Informs the device that the pre-configuration is completed and it can proceed in the Setup Assistant. Only available for devices enrolled via Automated Device Enrollment (ADE, DEP in the portal). Only takes effect if the Await configuration option is enabled in the DEP Profile. - Use case: Automated setup. |
| Update local administrator password | Changes the password of a local administrator account. The account is selected from the local users reported by the device or specified by its GUID via Enter manual. Only available if exactly one device is selected. Only works for a managed administrator account created by Setup Assistant during Automated Device Enrollment via the DEP profile. For other accounts, e.g. created manually or transferred with Migration Assistant, macOS rejects the action (message “was not created by Setup Assistant as part of DEP enrollment”). - Use case: Increasing security. |
| Update MDM profile | Reinstalls the MDM profile on the device. The identity certificate is renewed and current settings such as certificate pinning are applied. The MDM server URL remains unchanged; a changed external URL is therefore not transferred to the device. Relution renews the MDM profile automatically before the identity certificate expires. The manual action is therefore only required in special cases. |
| Send message | Displays a text message on the device. - Use case: Short-term notice to users. |
| Deploy Relution store app | Installs an app from the Relution Store. Apps of type DMG can only be installed with the macOS Companion enabled. - Use case: Distribution of in-house apps. |
| Execute shell script | Runs a managed shell script on the device. Requires the macOS Companion to be enabled (Settings → Relution Client Apps, section macOS Companion, toggle Enable macOS companion). The macOS Companion is only deployed on Macs running macOS 12 or later.- Use case: Automated maintenance tasks. |
| Install Update | Installs a selected macOS update from the list of available updates reported by the device. In addition, the way the update is carried out is selected, e.g. download only, download and notify the user, or install with a forced restart afterwards. Only available for supervised devices. The action is only offered if Relution has determined an available update for all selected devices. Available updates are determined again whenever the device information is refreshed, e.g. via Refresh device info. |
| Set Recovery Lock → | Sets, changes or removes the Recovery Lock password. Only available for supervised devices, macOS 11.5 or later. - Use case: Prevent booting into Recovery Mode or from external media without knowing the password. |
| Verify Recovery Lock → | Checks whether a known password matches the Recovery Lock set on the device. Only available for supervised devices, macOS 11.5 or later. - Use case: Confirm that the stored Recovery Lock password is still valid. |
If at least one of the selected devices is not supervised, Stop mirroring, Shutdown device, Install Update and the two Recovery Lock actions are not shown in the action dialog. The same applies to Continue in device Setup Assistant as soon as a selected device was not enrolled via Automated Device Enrollment. Execute shell script only appears if the macOS Companion is enabled.
For Macs enrolled via User Enrollment →, only the following actions are available: Request mirroring, Deploy an app from the Apple App Store, Refresh device info, Update MDM profile, Send message and Deploy Relution store app.