Overview of all DEP / VPP Tokens and how to renew them

Introduction Overview of all Tokens in Relution

With server version 5.33, Relution offers the option to display all DEP Tokens connected to Relution in an overview list. This allows the admin in the server’s Global organization to quickly see which DEP Tokens are valid and which are invalid. Additionally, the admin is provided with an overview of the expiry dates for the respective tokens.

DEP Token Overview

The new view can be accessed via the following steps.

  • Log in to Global.
  • Open Settings in the sidebar.
  • Under the item Device Platform Specific.
  • Open Apple Automated Device Enrollment.
  • Starting from version 5.33.0, the All DEP Accounts tab can be opened here to display the new function.

VPP Token Overview

The new view can be accessed via the following steps.

  • Log in to Global.
  • Open Settings in the sidebar.
  • Under the item Volume Purchase Program.
  • Open User Account.
  • Starting from version 5.33.0, the All VPP Accounts tab can be opened here to display the new function.

Introduction Renewing / Updating Tokens

Apple VPP and DEP Tokens are valid for a maximum of 1 year and must be renewed accordingly. We describe how to renew them in this guide.

Renewing VPP Tokens

Apple

  1. Log in to Apple School Manager or Apple Business Manager.
  2. Click on the logged-in user in the bottom left.
  3. Go to Settings.
  4. Select Payments and Billing.
  5. Download the content token for the corresponding location. The file format is sToken_for_.$Location.vpptoken.

Relution

  1. Log in to the Relution Portal.
  2. Switch to the corresponding organization.
  3. Go to Settings.
  4. Select User Account under Volume Purchase Program (VPP) and then select the token via the 3-dot menu.
  5. Click Update Token.
  6. Select the previously downloaded file sToken_for_.$Location.vpptoken.
  7. Click Update Token again to complete the process.

Renewing DEP Tokens

Apple

  1. Log in to Apple School Manager or Apple Business Manager.
  2. Click on the logged-in user in the bottom left.
  3. Go to Settings.
  4. Under Your MDM Servers, select the corresponding server.
  5. Download the token via Download MDM Server Token.
  6. A message appears: Downloading a new MDM server token will reset your existing token.
  7. Click Download MDM Server Token again. The file format is *_smime.p7m.

Relution

  1. Log in to the Relution Portal.
  2. Switch to the corresponding organization.
  3. Go to Settings.
  4. Select Apple Automated Device Enrollment under Device Platform Specific and then select the token via the 3-dot menu.
  5. Click Update Token.
  6. Use Select to choose the previously downloaded file *_smime.p7m.
  7. Click Save again to complete the process.

Common Errors

Frequently, sToken_for_.$Location.vpptoken is uploaded instead of the DEP Token in the format *_smime.p7m. Relution will display the error message Token invalid or Transferred file invalid here.

The certificate required in Relution for Apple School / Business Manager has the file extension *.pem. During the handshake, you receive the *_smime.p7m token required for Relution from Apple.

  • The token with the ending *_smime.p7m is to be used for DEP accounts.
  • The token with the ending sToken_for_.$Location.vpptoken is to be used for the Volume Purchase Program (VPP).
  • The *.pem file is only required when creating a new location.