Renew DEP / VPP Tokens

Overview of all tokens in Relution #

Starting with server version 5.33, Relution provides a centralized overview of all connected DEP tokens.
Administrators in the Global organization can quickly see:

• Which DEP tokens are valid or expired
• When each token will expire

DEP token overview #

You can access the DEP account overview with the following steps:

1. Log in to the Global organization
2. Open Settings in the sidebar
3. Navigate to Device platform specific
4. Select Apple Automated Device Enrollment
5. Open the All DEP accounts tab (available from version 5.33.0)

VPP token overview #

You can access the VPP account overview with the following steps:

1. Log in to the Global organization
2. Open Settings in the sidebar
3. Open Volume Purchase Program
4. Select User account
5. Open the All VPP accounts tab (available from version 5.33.0)

Renew tokens #

Apple VPP and DEP tokens are valid for a maximum of 1 year and must be renewed regularly.
The following sections describe how to renew them.

Renew VPP token #

Apple #

1. Log in to Apple School Manager or Apple Business Manager
2. Click the logged-in user (bottom left)
3. Open Settings
4. Select Payments and Billing
5. Download the content token for the desired location
   • File format: sToken_for_.$Location.vpptoken

Relution #

1. Log in to the Relution portal
2. Switch to the corresponding organization
3. Open Settings
4. Under Volume Purchase Program (VPP) → User account, select the token (three-dot menu)
5. Click Update token
6. Select the downloaded file sToken_for_.$Location.vpptoken
7. Complete the process by clicking Update token

Renew DEP token #

Apple #

1. Log in to Apple School Manager or Apple Business Manager
2. Click the logged-in user (bottom left)
3. Open Settings
4. Under Your MDM Servers, select the desired server
5. Click Download MDM server token
6. Confirm the notice:

   Uploading a new MDM server token will reset the existing token.

7. Download the token again
   • File format: *_smime.p7m

Relution #

1. Log in to the Relution portal
2. Switch to the corresponding organization
3. Open Settings
4. Under Device platform specific → Apple Automated Device Enrollment, select the token (three-dot menu)
5. Click Update token
6. Upload the file *_smime.p7m via Select
7. Finish by clicking Save

Common errors #

• A common mistake is uploading a VPP token (.vpptoken) instead of a DEP token (.p7m)
• In this case, Relution shows error messages such as:
  • Token invalid
  • Uploaded file invalid

Additional notes:

• The certificate required by Relution from Apple School / Business Manager has the file extension *.pem
• When downloading the token from Apple, the required DEP token is provided in the format *_smime.p7m

Important distinction:

• *_smime.p7m → for DEP (Automated Device Enrollment)
• sToken_for_.$Location.vpptoken → for VPP (Volume Purchase Program)
• *.pem → only required when creating a new location