Extend VPP and DEP
Introduction
Apple VPP and DEP tokens are valid for a maximum of 1 year and must be extended accordingly. This guide describes how to extend them.
Extend VPP Token
Apple
- Log in to Apple School Manager or Apple Business Manager.
- Click on the logged-in user in the bottom left corner.
- Go to Settings.
- Select Payments and Billing.
- Download the content token for the corresponding location. The file has the format
sToken_for_.$Location.vpptoken
.
Relution
- Log in to the Relution Portal.
- Switch to the relevant organization.
- Go to Settings.
- Select
Account
under Volume Purchase Program (VPP) and then the token via the 3-dot menu. - Click on Update Token.
- Select the previously downloaded file
sToken_for_.$Location.vpptoken
. - Click Update Token again to complete the process.
Extend DEP Token
Apple
- Log in to Apple School Manager or Apple Business Manager.
- Click on the logged-in user in the bottom left corner.
- Go to Settings.
- Under Your MDM Servers, select the corresponding server.
- Download the token via Download MDM Server Token.
- A message will appear: Downloading a new MDM server token will reset your existing token.
- Click Download MDM Server Token again. The file has the format
*_smime.p7m
.
Relution
- Log in to the Relution Portal.
- Switch to the relevant organization.
- Go to Settings.
- Under Device Platform Specific, select
Apple Automated Device Enrollment
and then the token via the 3-dot menu. - Click on Update Token.
- Select the previously downloaded file
*_smime.p7m
usingChoose
. - Click Save again to complete the process.
Common Errors
Frequently, sToken_for_.$Location.vpptoken
is uploaded instead of the DEP token in *_smime.p7m
format. Relution will show the error message Invalid Token
or Invalid file uploaded
.
The certificate required in Relution for Apple School / Business Manager has the file extension *.pem
. During the handshake, Apple provides the *_smime.p7m
token required by Relution.
- The token with the extension
*_smime.p7m
should be used for DEP accounts.- The token with the extension
sToken_for_.$Location.vpptoken
should be used for the Volume Purchase Program (VPP).- The
*.pem
file is only needed when creating a new location.