Parent

Introduction #

The Relution Parent App enables parents to manage their children’s devices – without schools losing control. The school administration retains the ability to individually configure the setup process of the Relution Parent App or to sever the connection between the Parent App and the student device at any time.

Using the Relution Parent App, parents can restrict or re-enable the use of installed apps on their child’s device.

Parent App Compatibility #

The Relution Parent App is compatible with parents’ iOS and Android Enterprise devices. The student devices to be controlled can also be Android Enterprise or iOS devices.

A special highlight is the cross-platform functionality: Parents with Android Enterprise devices can manage iOS devices – and vice versa. This means maximum flexibility when using different device combinations.

Setup #

The Relution Parent App is compatible with the Relution Server from version 5.23.0. For a student device to be connected:

• the Relution Agent must be installed at least in version 5.15.0,
• the device must be supervised,
• and the user must have the permission to pair.

You can find this permission under: Relution Parent App → Allow Pairing → Create It can be added to an existing role or assigned via a new role.

Linking Student Devices with the Parent App #

To ensure that only authorized parents can perform a pairing, every connection must be approved by the administrator. A free-text field allows for mapping individual pairing processes (e.g., school ID, class name, etc.).

Student Device #

1. On the child’s device, open the Relution Agent App under Device Information → Parent App.

2. A QR code is generated here, which is scanned by the parents’ Relution Parent App.

If the “Parent App” section is not displayed, either the Agent is older than version 5.15.0 or the administrator lacks the necessary permission.

A student device can have a maximum of 5 pairings. If another pairing is to take place, the administrator must first delete an existing one.

Parents #

Parents download the Relution Parent App from the Google Play Store or Apple App Store. After agreeing to the privacy policy, the app can be used immediately.

• The QR code is scanned with the integrated scanner or any QR code app (e.g., camera app).
• After the scan, parents must:
  • give the device a name,
  • provide a valid email address (must be confirmed),
  • optionally add a free text for additional information.

If an error occurs when submitting the request, the QR code may have expired or already been used. In this case, the Parent App section in the child’s Relution Agent should be refreshed.

Administration #

All pairing requests are displayed under Settings → Device Management → Parent App Links.

After the parents confirm the email address, the administrator can approve or deny the pairing. Deleting an existing pairing is also possible at any time.

Possible Pairing Statuses #

Using the Parent App #

Upon launching the app, parents see all linked devices on the homepage. The current status of the pairing is visible below the assigned device name.

As soon as the school has approved the connection, parents can:

• view the installed apps on the child’s device,
• block or unblock individual apps,
• temporarily or scheduled block and unblock individual apps
  From Relution 26.0.0
• apply the changes by confirmation.

If a parent restriction overlaps with a lesson restriction, the lesson always takes precedence.

Notes #

• If an Allowlist is active on a student device in an app-managed configuration, it takes precedence over the Parent App.
• The Lesson Mode also has a higher priority than parent restrictions.

Error Messages #

• Error Message 500
  In this case, sending an email from the Relution Server is not possible. The sending process can be configured and checked in the Global Settings.