Parent

Introduction #

The Relution Parent App enables parents to manage their children’s devices — without compromising the school’s control over student devices. The school administration always retains full oversight and flexibility: it can define how the app setup process works and can terminate the connection between the Parent App and the student device at any time.

Parents can use the Relution Parent App to block or allow installed applications on their child’s device.

Compatibility #

The Relution Parent App is compatible with iOS and Android Enterprise parent devices. The student devices to be managed can also be iOS or Android Enterprise devices.

A key highlight is its cross-platform compatibility:

Android Enterprise parent devices can manage iOS student devices – and vice versa.

This ensures maximum flexibility in mixed device environments.

Setup Requirements #

The Relution Parent App requires Relution Server version 5.23.0 or later. To connect a student’s device with the Relution Parent App, the child’s device must:

• Have at least Relution Agent version 5.15.0 installed
• Be supervised
• Have the necessary permission assigned to the user

You can add this permission to an existing role or create a new one with this authorization. The required permission can be found under: Relution Parent App -> Allow Pairing -> Create

Linking Student Devices to the Parent App #

To ensure only authorized parents can connect, each pairing must be approved by an administrator. A custom text field is available during the pairing process, allowing schools to define their own workflow.

Student Device #

On the student’s device, open the Relution Agent App → Device Information → Parent App section. A QR code is generated there, which must be scanned by the Relution Parent App to initiate pairing.

If the “Parent App” section does not appear:

• The Relution Agent version is below 5.15.0, or
• The administrator of the student device is missing the required permission. (See Setup Requirements above.)

A maximum of five pairings per device is allowed. To add another, an existing pairing must first be removed by the administrator.

Parents #

Parents can download the Relution Parent App from the App Store or Google Play Store. After accepting the privacy policy, the app is ready to use.

They can then:

1. Use the integrated QR code scanner within the app, or
2. Use any QR scanner (such as the built-in camera app)

…to scan the QR code generated on the child’s device.

After scanning a valid QR code, parents must:

• Assign a name for the student’s device
• Provide a valid email address (which must later be confirmed)
• Optionally fill in a custom text field for additional information

If the QR code is recognized but an error occurs when submitting the request, it may have expired or already been used. Refresh the Parent App section in the Relution Agent on the child’s device.

Administration #

All pairing requests from the Parent App appear under: Settings → Device Management → Parent App Links

Once the parent’s email address is confirmed, the administrator can approve or deny the pairing request. Pairings can be removed at any time.

Possible pairing states:

Using the Parent App #

Once the pairing request has been submitted, its status is displayed on the Parent App home screen. This page lists all connected child devices with the current pairing state.

After the school administrator approves the pairing, parents can manage the device directly. The home screen then displays all apps detected by Relution.

Parents can:

• Select apps on the device
• Block or allow them as needed

Once confirmed, a restriction is applied to the child’s device.

If parental settings conflict with school classroom restrictions, classroom settings take precedence.

Notes #

• If an Allowlist is active on the child’s device via “App Management Configuration,” it takes priority over the Parent App.
• The Classroom Mode also has a higher priority.