Android Enterprise

Introduction

This article explains how to configure the TeamViewer Host app in Relution to enable automatic device assignment in the TeamViewer portal.

Configuration of the TeamViewer Host App

Create an Manage Apps → configuration in the Relution portal and add the TeamViewer Host app from the Managed Google Play Store. Then, adjust the app configuration and define the following relevant settings:

NameDescription
Assignment IDUsed for automatic device assignment as a managed device in TeamViewer
Partnerlist device nameDisplay name in the TeamViewer web interface

TeamViewer Host Configuration

  • Assignment ID: Enter the Assignment ID from the TeamViewer portal, which you received during the setup step →.

  • Partnerlist device name: Configure the device name consisting of the device name and serial number as follows, using the available placeholders: ${device.name}_${device.serialnumber}

To establish a link between devices in Relution and TeamViewer, the serial number must be part of the device name. This is ensured by using the placeholder ${device.serialnumber}.

Apply the configuration to your Android Enterprise devices. Once the installation is complete, the assignment will be carried out automatically, and the devices will appear in the TeamViewer portal. In some cases you may also need to install the TeamViewer Universal Add-On.