Customer HubManual enrollment
Starting with Relution version 5, Windows 10/11 devices can be enrolled and managed without a Microsoft or Azure AD account. Enrollment requires a local user. This user must have administrative privileges and must not be deleted after enrollment.
Devices should be equipped with a unique ID. During enrollment, Relution identifies a device by its Windows device ID and treats an enrollment with an already known ID as a re-enrollment of the same device. Especially when preconfiguring via an image, care should therefore be taken to ensure that the devices can be distinguished by the MDM.
In addition to manual enrollment, Windows devices can be enrolled via Autopilot → and via Bulk Enrollment → with a provisioning package.
Supported Windows versions
- Windows 10/11 Home
- Windows 10/11 Professional
- Windows 10/11 Education
- Windows 10/11 Enterprise
Non-supported Windows versions
- Windows 10/11 Enterprise LTSC
- Windows 10/11 IoT Enterprise
- Windows 10/11 IoT Enterprise LTSC
Manually enroll Windows devices
To enroll a Windows 10/11 device, a new enrollment must be created in Relution. The enrollment is created under Devices → Enrollments via Add; the menu item is not available in the global organization. In the Hardware section, Windows is selected under Platform and the Ownership is defined. Optionally, a name is specified under Device name (letters, digits and hyphens only); if the field is left empty, the name is generated automatically. A user can be selected under Assignment, and an expiration date via Valid until.
Afterwards, the enrollment is listed under Enrollments – with the status Sent if the enrollment information was sent by email or SMS, otherwise with the status Created. Once a device has been enrolled, an enrollment that is not multi-use changes to the status Enrolled and cannot be used again.
Get enrollment information
When the enrollment is created, the required enrollment information can be sent in the Notification area by email, by SMS or via both channels. The respective channel must be enabled under Settings → Notifications. Sending by email requires a user with an email address to be assigned to the enrollment; sending by SMS requires a phone number. For example, users assigned to the devices to be enrolled receive the following email with all relevant information:
The enrollment link in the email automatically opens the enrollment process on the Windows 10/11 device.
Perform enrollment on Windows 10/11 devices
The link shown in the enrollment is opened in the browser of the device to be enrolled.
Next and then Enrollment are clicked. The browser then tries to open the Settings app; this is confirmed with Open.
All further dialogs are confirmed. The device is then enrolled and can be managed with Relution.
Multiple enrollment of Windows 10/11 devices
Relution supports bulk enrollment as an efficient way to enroll a large number of Windows 10/11 devices to be managed by an MDM server without the need to re-image the devices.
For this purpose, the Multi-use enrollment toggle is enabled in the Expiration section of the Enrollment options area when the enrollment is created. The enrollment can then be used for multiple devices. The toggle alone does not perform a bulk enrollment, however: the generated enrollment code is then embedded in a provisioning package (ppkg) using Windows Configuration Designer. Bulk enrollment is available for Windows 10/11 Professional, Enterprise and Education. Bulk Enrollment →
The Bulk Enrollment action in the context menu of the enrollment list, on the other hand, creates several individual enrollments for selected users at once and is not intended for this purpose.
Further details are available in the Microsoft documentation on bulk enrollment: