Identity Certificate

Introduction #

Apple and Windows devices enrolled in Relution receive an identity certificate. This certificate is valid for 1 year and is automatically renewed as long as there is communication with the device. It can happen that devices are stored or inactive, and the identity certificate cannot be renewed as a result. For security reasons, Relution rejects any communication with a device if the identity certificate has expired.

Check and Renew Identity Certificate #

Affected devices can be checked under Navigation → Devices → Inventory → Your device in the Information tab within the Security block. There are 3 relevant fields here:

• Expiration date of the identity certificate
• Identity certificate has expired
• Trust expired identity certificates

If an identity certificate has expired, the edit mode can be activated by hovering the mouse over the Trust expired identity certificates option, and the certificate can be renewed. This makes communication with the device trustworthy again, and MDM commands can be processed.