Known Issues

iOS 18

Issues with SMB Access in iOS 18 There is a known issue in iOS 18 that can cause problems when writing to SMB shares. This is a bug that occurs independently of Relution and is related to a problem within iOS 18 itself. Apple is aware of the issue, and we recommend keeping an eye on upcoming updates from Apple, as a solution may be included in a future iOS release.

Airdrop In iOS 18, there may be difficulties with Airdrop, as the new bundle identifier for the Airdrop UI must be stored positively in the app compliance. The correct identifier is:

com.apple.Sharing.AirDropUI

Please note that the bundle identifier is case-sensitive.

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Password app With iOS 18, Apple has introduced a new system app that serves as a password safe. If a positive list of approved apps is defined via app compliance, the new bundle identifier of the password app must also be stored here in order to allow it correctly.

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QR code scanner Another known problem concerns the QR code scanner in iOS 18 with devices from generation 9.
The bundle identifier has been shortened here. The current identifier is:

com.apple.BarcodeScanner

To fix this, the positive list must be added manually in the app compliance.
The name is irrelevant here; it is only important to enter the bundle identifier mentioned above.

Devices smaller than generation 9 must use the separate app Code Scanner. This can be called up by calling up the Spotlight search from the home screen from top to bottom and searching for Code.
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Slow login on shared devices

With iOS 17.x, setting the restriction configuration Allow iCloud Keychain synchronization to No causes the login on shared devices to be slowed down.

To bypass this behavior, the item Allow iCloud Keychain synchronization must be set to yes in the applied configuration of the ‘Restriction’.


Lack of storage space on iOS devices

On iOS devices, despite sufficient memory for app installations, a message may appear that there is not enough memory available. This is also displayed accordingly in the system settings.

The problem is caused by using the policy configuration Shared iPad settings. Repeated logins and logouts of guest users on the shared device can cause this error to occur spontaneously.

To avoid the occurrence of this problem, it is recommended not to use the policy. Alternatively, at least the two points Storage space quota and Number of users should be avoided.

For affected devices, it is necessary to reset them to factory settings.